Job Description
ServiceNow Developer - JD(ITSM and CMDB)
SCOPE
Responsible for Service Now developer, support and collaboration with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions.
The ServiceNow developer is accountable for configuring and setting up ServiceNow modules/applications. .
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
- Coordinate with ServiceNow peers, including administrators, business analysts, developers, and Architects to deliver projects
- Ability to develop and configure applications using ServiceNow, and JavaScript technology
- Perform configuration and development using Workflows, Flow designers, Business rules & Client scripts in ServiceNow.
- Perform ServiceNow Integration with different applications.
- Assist ServiceNow Architect with upgrade planning, testing, and implementation between development and production instances
- Build and extend ServiceNow Scoped applications for internal users
- Build customized Service portal web pages with user friendly widgets using Bootstrap and AngularJS JavaScript frameworks.
- Work closely with onshore and offshore ServiceNow team
SKILLS & CERTIFICATIONS
- Deep working knowledge of most or all the following: ITSM, ITOM, CMDB, Service Portal, Integration Hub
- Hands-on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languages
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Experience with extending the ServiceNow schema to custom applications
- Experience with use of Workflow Editor and Flow Designer
- Understanding of ServiceNow’s license and entitlement structure
- Experience with ServiceNow platform upgrades
- Experience with Automated Testing Framework.
EDUCATION & EXPERIENCE
- Bachelor’s degree.
- 5+ years related experience required. Previous experience in deploying and managing ServiceNow is required.
Additional Information
At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto
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