Job Description
Tieto Tech Consulting (MentorMate from 2001 to 2026), is looking for a highly skilled and motivated Senior Telco Engineer (Messaging), a professional who will join a project within a Telecom Team for our respectful client BICS.
Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence. Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth! Tieto-BICS team has been growing since 2010… and we are looking forward to grow with you!
- Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc.
- Enjoy unmatched growth opportunities with BICS vast network and customers around the world.
Tieto - BICS team has been growing since 2010… and we are looking forward to growing with you!
Responsibilities
Report to the Messaging Value Stream Agile Master.
Provide second-line support for SMS, MMS, and SMS Firewall services.
Review internal and external operational processes in order to optimize repair efficiency.
Identify improvement opportunities and follow up on the implementation of improvement actions.
Be ready to lead the repair team squad by managing, steering, and coordinating team activities when required.
Follow up on network and service availability and quality, performing proactive and reactive maintenance actions.
Work closely with the Customer Care team to identify and resolve problems reported by customers.
Perform incident management activities as well as planned works.
Cooperate with vendors, monitor their performance, and ensure proper service delivery.
Participate in the implementation of new services and network rollout projects, in collaboration with engineering teams.
Take part in guard duty services.
Qualifications
5+ years of experience in telecom, mainly in Messaging, Signaling, or Roaming areas (mobile telecommunications or international carrier telecom).
Familiarity with Telecom technologies and ITU/ETSI standards.
- Good knowledge of SS7 / SIGTRAN, LTE, GSM call flows, and roaming scenarios.
Good operational knowledge of Linux.
Upper-intermediate level of English
Will be an advantage
- Bachelor’s or Master’s degree in Electronics, Telecommunications, IT, or ICT.
Experience with HTTPS (APIs), MMS, Kibana, or Openmind software.
Familiarity with DevOps concepts and tools (containers, Ansible, CI/CD, Splunk, Kubernetes, AWS, etc).
Knowledge of Docker.
Experience with IT tools and scripting, such as Splunk or Python.
Additional Information
At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.
Diversity, equity and inclusion | Sustainability | Tieto
