Key Account Manager - LATAM Roaming & Wholesale Services - Tieto Tech Consulting (m/f/d)

Tieto Tech Consulting, is looking for a highly skilled and motivated Key Account Manager - LATAM Roaming & Wholesale Services , a professional who will join a project within a Telecom Team for our respectful client BICS.

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching through the globe! Grow your expertise through interacting with A-level mobile carriers from all over the world. Get your hands on the vast network with on land, underwater, and space points of presence. Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth! Tieto-BICS team has been growing since 2010… and we are looking forward to grow with you!

Develop your telecom expertise in diverse portfolio of BICS products, including Voice, Cloud, Signaling, LTE, IoT, etc.

Enjoy unmatched growth opportunities with BICS vast network and customers around the world.

Tieto - BICS team has been growing since 2010… and we are looking forward to growing with you!

Role Purpose:
The Key Account Manager will be part of the BICS LATAM Sales Team, working remotely from any city in Brazil via Tieto, with a strong focus on the Brazilian market while supporting customers across Latin America and the Caribbean.

The role is responsible for developing, managing, and expanding commercial relationships with Mobile Network Operators (MNOs), particularly within the areas of International Roaming, Interconnect, and International Carrier Services Business.

The successful candidate is expected to leverage an extensive industry network and deep market knowledge to identify new business opportunities, strengthen strategic partnerships, and position Proximus Global as a leading partner for international roaming and international carrier services across the region.

Key Responsibilities

• Develop and manage commercial relationships with Mobile Operators across LATAM, with primary focus on Brazil.
• Promote and sell Proximus Global’s portfolio of International Roaming and International Carrier Services Business.
• Identify new business opportunities and drive revenue growth within assigned accounts and prospects.
• Maintain strong relationships with Roaming, Wholesale, Interconnect, and Procurement teams within mobile operators.
• Lead commercial negotiations, pricing discussions, and strategic business initiatives with customers.
• Coordinate internally with technical, legal, finance, product, and operational teams to ensure successful service implementation and customer satisfaction.
• Monitor market trends, competitive landscape, and customer requirements to proactively identify growth opportunities.
• Support cross-selling initiatives across the broader Proximus Global portfolio.
• Represent Proximus Global at industry events, GSMA meetings, WAS, MWC, and other regional telecom forums.

Qualifications

• 5-10 years of proven experience in selling International Roaming and/or International Carrier Services Business to Mobile Network Operators.
• Strong knowledge of the International Roaming ecosystem, including roaming agreements, interconnect, signaling, IPX, LTE/VoLTE roaming, and international carrier services.
• Mandatory: Extensive network of contacts within Roaming and Wholesale departments of Brazilian Mobile Operators.
• Desirable: Existing relationships with operators across other LATAM markets.
• Strong commercial and negotiation skills with proven track record in business development and account management.
• Deep understanding of the LATAM International Carrier Services market dynamics.
• Excellent interpersonal, communication, and stakeholder management skills.
• Entrepreneurial mindset with ability to work independently in a highly dynamic regional environment.
• Fluent Portuguese, Spanish, and English are mandatory.
  Availability to travel frequently across LATAM and internationally is required.

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)