Senior Customer Manager

Senior Customer Manager - Tieto Banktech

Are you passionate about customer relations and sales & IT and want to join one of the largest tech companies in the Nordics? Don’t look further - then this is the role for you!

We are growing and are looking for a customer manager who wants to be part of Tieto Banktech and the Card services business unite. Tieto Cards delivers scalable and modular Card as a Service and leading software built by unmatched industry expertise, accelerating the digital transformation of financial institutions.

You will have an important role in the growth and development of our largest customers.

When joining Tieto Banktech as a customer manager

• You will be the main contact / overall responsibility for Customer relationship.
• You will be overall responsible for the agreement, including commercial, budgeting and forecast.
• You will be negotiation lead in relevant processes, sales and contract.
• You will be a part of a non-hierarchic and passionate team with strong collaborative culture.
• Have flexibility under responsibility.
• You will be responsible for a dedicated Nordic and Baltic portfolio.
• You will facilitate important meeting places with the customer in relation to strategic and tactical meetings.
• You will act as a Change Manager including retrieving specifications, estimates, decision meetings and submit proposals.
• You will play an important role in handling and respond to customer’s day-to-day inquiries.

Who we are looking for

• You have a university degree or similar educational background is an advantage but not mandatory.
• You have good technical and commercial understanding.
• You have knowledge of / experience of payment and card solutions.
• You have good understanding of the Bank and Financial sector.
• You are enthusiastic, selling, and motivated by good customer relations and deliveries.
• You are fluent in Norwegian or Swedish and English, both verbally and in writing
• You are able to increase the value of the Customer account.

As a person, we believe you are a team player who takes action and demonstrates responsibility to organize your work and solve your tasks. Most importantly, be a passionate, initiative and driven Customer Manager who wants to make an impact. Someone with enthusiasm who doesn’t settle with “good enough”. Someone who always seeks solutions and sees the potential beyond expectations.

We offer

You will join a skilled team of customer managers, solution architects, service delivery managers where you learn new things with your colleagues.

We offer you professional growth, meaningful projects, open culture and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge.

Did we get you inspired? 

We look forward to your application!
Please attach your CV or LinkedIn-profile and we’ll reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today. If you have any questions regarding this role, please contact hiring manager,

Sebastian Østgaard, sebastian.ostgaard@tieto.com

Hope to hear from you soon!

Location: Stockholm, Fornebu

We perform background checks on all final candidates.

Tieto declines calls from recruitment companies.

Tieto thrives with diversity, and we welcome applicants of all genders, ages, abilities, ethnicities, orientations, beliefs, and backgrounds.

About Tieto

Tieto creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.

Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in more than 90 countries. Tieto’s annual turnover is approximately EUR 3 billion and the company’s shares are listed on the NASDAQ exchange in Helsinki and Stockholm, as well as on Oslo Børs. Familiar yourself with what we do

At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity.

Diversity, equity and inclusion (tietoevry.com)